Reach the people behind Grade OS with fast, direct support.

Whether you need onboarding help, feature guidance, or a quick fix, the Grade OS team is available through direct call and WhatsApp support. The page below keeps the right contacts clear so schools can get help without delay.

Meet the Team Tutorials & Docs

Fast response WhatsApp ready Real human support

Direct Phone Access

Speak directly with the people managing development, support, and product direction when a school needs immediate help.

Trusted Product Guidance

Each contact below understands the system in depth, so support stays practical and tied to how Grade OS is used in real schools.

Growing Resource Hub

The support experience is being expanded with future tutorials, documentation, and community resources without changing this core contact flow.

Human Support

Real people stay behind every support request, not automated replies.

When schools contact Grade OS, they reach a real team that understands the product and the daily reality of school operations. That means faster direction, clearer answers, and practical help that actually matches the way the system is used.

Talk to the right people directly Support goes to real contacts who know the system, not a confusing support queue.

Get clear next steps faster Call or message for immediate direction when a school needs practical help quickly.

School Rollout

From first setup to daily use, the support flow is built for school adoption.

Grade OS support is not only for fixing errors. It also helps schools during onboarding, staff guidance, and system rollout so teams can start using the platform with more confidence and less confusion.

Onboarding stays practical Get help setting up the right workflow for registration, classes, and daily operations.

Training grows with your team Use guided support while tutorials and documentation continue expanding over time.

The Team

Meet the people supporting Grade OS every day.

These are the core contacts behind development, direction, testing, and client support. Tap any photo to view it larger, then use the contact buttons on each card when you need to reach someone directly.

Samwel Adonia

Lead Developer & System Architect

Role & Contributions

Samwel is the chief architect behind Grade OS. He designed the core framework, developed the database structure, and implemented key workflows like student registration, test creation, and results processing. His focus is on keeping the system robust, secure, and scalable.

Contact

Call 0674 100 576 WhatsApp 0620 428 389

Pius J Kamugisha

System Director & Project Visionary

Role & Contributions

Pius provides the strategic direction for Grade OS. He defined the initial goals, guides feature development using user feedback, and keeps the system aligned with practical educational needs. His focus is making Grade OS indispensable for educators.

Contact

Call 0753 662 141

Kelvin Kasamya

Supportive Director & User Advocate

Role & Contributions

Kelvin plays a key role in user support and quality assurance. He helps gather user feedback, troubleshoot issues, and test new features before release. He keeps the user perspective present throughout the product experience.

Contact

Call 0788 838 669

Masanja Ngwesa

Technical Support Specialist

Role & Contributions

Masanja is a key support team member dedicated to helping users navigate Grade OS and resolve technical challenges. He works to keep the user experience smooth and dependable for schools that rely on the platform daily.

Contact

Call 0773 427 345